FAQs

RDZ Plumbing and Drains

  • What is hydro jetting?

    Hydro jetting is a plumbing technique that uses high-pressure water, approximately 4,000 psi, to clear pipes of tree roots, debris, and buildup. This process allows for the unobstructed flow of water and waste through your plumbing system without the use of chemicals. If you're experiencing drain issues, we recommend contacting us for assistance.
  • What's a plumbing emergency?

    The definition of a plumbing emergency can vary for each homeowner, but there are general guidelines to consider. If the issue is isolated to a single line, it may not be urgent. If you can temporarily resolve the problem by shutting off the water supply, you can schedule a plumber during regular business hours. However, if you're experiencing flooding from a burst pipe or a malfunctioning shut-off valve, it's advisable to contact an emergency plumber immediately.
  • How do I know if my main drain is clogged?

    Several signs can indicate a clog in your main drain line. These include poor drainage in multiple fixtures such as toilets, showers, baths, and sinks. In severe cases, water may not drain at all. Unpleasant odors, particularly around sinks and toilets, and gurgling noises from drains or when flushing toilets are also indicators. These symptoms suggest an issue with your main drain line. Our company, RDZ Plumbing & Drains, is equipped to address any drain blockage you may encounter.
  • What is a slab leak?

    A slab leak occurs when pipes beneath a building's concrete foundation develop leaks. These leaks are often difficult to detect and access due to their location. Factors contributing to slab leaks include substandard construction, poor water quality, excessive water pressure, and pipe friction. Signs of a slab leak may include discolored flooring, water seepage from the ground, foundation movement, and unusual odors. Slab leaks can also affect your drain line, potentially causing backups in bathrooms, sinks, and showers. Given the potential for significant damage to your home's foundation, slab leaks require prompt attention. Our emergency plumbing services are available to address such issues.
  • How do I stop tree roots from invading my plumbing?

    Tree root invasion in plumbing can cause substantial damage if left unaddressed. To prevent this issue, consider the following methods: professional tree removal if the problem persists; installation of a root barrier around new trees by digging a trench 18 to 24 inches deep around the root zone; regular plumbing maintenance, including camera inspections every two to three years to detect invasive roots early; and sewer line cleaning using hydro jetting, an eco-friendly method that uses high-pressure water to clear pipes of clogs, debris, and tree roots. For more information on these preventive measures, we recommend contacting a local drain cleaning service.